Multiple websites offline

Incident Report for Illustrative Mathematics

Resolved

All sites appear to be back online and fully functional.

Posted Feb 24, 2022 - 17:25 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 24, 2022 - 17:14 UTC

Monitoring

IM Demo and the CMS are now back.

Root cause is still an issue with our hosting provider, Heroku. https://status.heroku.com/incidents/2402

Posted Feb 24, 2022 - 17:08 UTC

Investigating

All of our sites hosted at Heroku are currently offline.

As of right now, https://status.heroku.com/ doesn't show an issue, but check that site for updates.

Posted Feb 24, 2022 - 16:35 UTC

This incident affected: CMS (internal tool) (CMS), Curriculum Sites (Kendall Hunt, AccessIM) (Kendall Hunt), and Client and Facilitator Portals (Client Portal, Facilitator Portal).