Partial System Outage

Curriculum Sites (Kendall Hunt, IM Demo) Operational
90 days ago
99.94 % uptime
Today
KH instance (uptime monitoring) ? Operational
90 days ago
100.0 % uptime
Today
IM Demo (uptime monitoring) Operational
90 days ago
100.0 % uptime
Today
Heroku ? Operational
90 days ago
99.64 % uptime
Today
AWS S3 ? Operational
90 days ago
100.0 % uptime
Today
FusionAuth ? Operational
90 days ago
100.0 % uptime
Today
AccessIM Operational
90 days ago
100.0 % uptime
Today
Client and Facilitator Portals Major Outage
90 days ago
91.98 % uptime
Today
Client Portal (uptime monitoring) Major Outage
90 days ago
76.1 % uptime
Today
Facilitator Portal (uptime monitoring) Operational
90 days ago
99.86 % uptime
Today
Auth0 User Authentication Operational
90 days ago
100.0 % uptime
Today
IM Website and Blog Operational
90 days ago
99.99 % uptime
Today
IM Website (uptime monitoring) Operational
90 days ago
99.99 % uptime
Today
IM Blog (uptime monitoring) Operational
90 days ago
100.0 % uptime
Today
IM Tasks site ? Operational
90 days ago
100.0 % uptime
Today
Professional Learning Tools Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
CMS (internal tool) Operational
90 days ago
100.0 % uptime
Today
CMS ? Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
Salesforce USA440 Operational
IM360 site Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 11, 2025

No incidents reported today.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - The issue with PostHog has been resolved.
Oct 29, 14:15 UTC
Monitoring - PostHog has released a fix and they are monitoring the results. Some functionality may return to accessim.org. We will update when PostHog confirms they've resolved the issue on their end, and we will confirm things should be working on ours.
Oct 28, 22:01 UTC
Investigating - PostHog feature flag api errors are making some features on accessim.org inaccessible. This includes features like math tools that only show up if the relevant feature flag is set to true. Since the app can't get the result of the feature flag, it defaults to false, thus hiding the feature. Engineering is monitoring PostHog status updates, and will update when we have more information.
Oct 28, 20:06 UTC
Oct 28, 2025
Resolved - Resolved: last night, the web hosting company for illustrativemathematics.org and illustrativemathematics.blog resolved an issue with their security feature that was preventing users from accessing those websites.
Oct 28, 14:14 UTC
Update - Update: the issue lies with a 3rd party service and we are awaiting for their teams to address the issue. Engineering is monitoring status updates and will notify the organization once we have more information.
Oct 27, 22:39 UTC
Update - We are aware the users are experiencing intermittent issues accessing the site due to a CloudFlare block warning. We are investigating and recommend that users re-try the site if they receive the error or clear their cache if the issues persists for them.
Oct 27, 22:21 UTC
Investigating - We are currently investigating this issue.
Oct 27, 22:20 UTC